0724 086946 Tassia, Off Outering Road
Integrated Digital NGO Hospital

Healthcare for Kenyan Communities,
Powered by Technology.

Accessible, affordable, and high-quality medical services right in your neighbourhood. We combine community care with modern digital efficiency.

Hospital Reception

About Communal Oriented Services Hospital

Located in the heart of Tassia Estate, off Outering Road, we are an Integrated NGO medical facility dedicated to bridging the gap in urban healthcare.

We don't just treat illnesses; we build a healthier community through education, prevention, and the use of modern technology to reduce wait times and improve accuracy.

10+

Years Serving

15k+

Patients Treated

Our Foundation

The guiding principles that drive our daily operations and community service.

Our Mission

To provide accessible, affordable, and high-quality holistic healthcare services to peri-urban rural marginalized communities in Kenya through innovation, compassion, and digital integration.

Our Vision

To be the leading community healthcare facility in Kenya, setting the standard for community-based patient care and operational excellence.

Core Values

  • Integrity & Transparency
  • Compassionate Care
  • Continuous Innovation
  • Community First

Our Services

Comprehensive Integrated Care

View Full Department List

General OPD

Maternity

Laboratory

Dental Care

The Patient Charter

A partnership between us and you for better health.

Your Rights as a Client

  • Right to receive emergency treatment regardless of ability to pay.
  • Right to privacy and confidentiality of your records.
  • Right to full information about your diagnosis and treatment.
  • Right to complain and be heard without victimization.
Doctor Patient Interaction

Our Service Standards

0
Minutes

Wait time for life-threatening emergencies.

< 10
Minutes

Registration & Triage process time.

30
Minutes

Average turnaround for basic lab tests.

24
Hours

Resolution of customer complaints.

Commitment to Continuous Improvement

We use digital feedback loops to analyze our performance weekly. Your health data is secure, but your feedback helps us upgrade our systems, training, and facilities.

We Value Your Voice

Did we meet our standards? Have a complaint? Let us know. We treat every submission with strict confidentiality.

Other Ways to Reach Us

  • 0724 086946 (Admin)
  • complaints@cosihospital.org
  • Suggestion Box at Reception